How can we help today?
Every Flaira guide and policy in one place. Pick a topic below — each page has its own smart search to take you straight to the answer.
Shop with confidence
Size guide
How to measure, our size charts and an instant size finder.
OpenStyle guide
How to wear co-ords, cargo sets, tops, kurti sets and kaftans.
OpenOur fabrics
Linen blends, rayon, cotton, satin, lace and lycra — how each one feels.
OpenUnstitched suit guide
What’s in your suit set and what to tell your tailor.
OpenFabric care
Wash, dry, iron and store every piece the right way.
OpenOffers
Buy 2 Get 1 Free, Buy 3 Get 2 Free and FLY100 for first orders.
OpenOrders & delivery
Track my order
See live tracking for your parcel.
TrackShipping & delivery
Free shipping across India, COD, dispatch and delivery times.
OpenReturns & exchanges
4-day window, unboxing video and store credit.
OpenCancellations
Cancel or change your order before dispatch.
OpenUnboxing video guide
Record the video we need for any claim, in under a minute.
OpenFAQ
Quick answers to the questions we hear most.
OpenTrust & legal
Important notice
Our only official channels and how to avoid fraud.
OpenPrivacy policy
What we collect, why, and the choices you have.
OpenTerms of service
The agreement between you and Flaira.
OpenFabric & colour disclaimer
Natural variations in colour, print and measurements.
OpenDisclaimer
Imagery, independence and limitation of liability.
OpenLegal notice
Business details, GSTIN and brand use.
OpenContact information
Support hours, address and seller details.
OpenContact us
WhatsApp and email — our only two official channels.
OpenAbout Flaira
Our story, what we make and what we stand for.
OpenTalk to a real person
Message our Surat team on WhatsApp or email. Please share your order number so we can help faster.