Let’s talk
Sizing advice, order updates, exchanges or just a quick question — our Surat team is a message away. We have exactly two official channels, so you always know it’s really us.
WhatsApp is chat only. We don’t take or make support calls. Please share your order number so we can help faster.
4th Floor, 405, Crystal Corporation, Opp. Devi Darshan Soc,
Rangani Farm Road, Near Royal Park Soc,
Punagam, Surat – 395010, Gujarat, India
GSTIN: 24AONPV2649P1Z0
Maybe we’ve already answered it
Most questions are answered in our guides and policies — each one has its own smart search.
Track my order
Enter your order details to see live tracking, or use the link sent to you by SMS and email.
Track orderExchanges & returns
4-day window, unboxing video and store credit — explained simply.
Read policyFind my size
Measure yourself in two minutes and find your Flaira size instantly.
Size guideShipping & delivery
Free shipping across India, dispatch in 1–2 business days and delivery in 5–6 business days.
Shipping policyFAQ
Orders, payments, COD, offers and store credit — all in one place.
Browse FAQStay safe
How to spot fake numbers and profiles pretending to be Flaira.
Important noticeFlaira has only two official support channels: WhatsApp +91 63567 25715 (chat only) and support@flaira.in.
Any other phone number, WhatsApp account, email address, social media profile, website or person claiming to represent Flaira or its support team does not belong to us. We do not make support calls from any number. Our only official social pages are Instagram @flaira.in and our Flaira Facebook page; they are for updates only, not for orders or payments.
For your safety, Flaira will never ask for your OTP, UPI PIN, card details or passwords, ask you to install any app, or ask you to pay into a personal bank account or UPI ID.
We kindly request you not to share order or payment details on any other channel. Flaira and LIZA FASHION are not responsible for any loss, fraud or misuse that arises when a customer communicates with, or makes a payment to, anyone other than our two official channels. If you are unsure whether a message is genuine, please verify it with us on our official WhatsApp first.