FAQ's
Find answers to our most frequently asked questions below.
Orders are processed within 1–3 days and delivered within 5–7 business days.
Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.
Yes, returns or exchanges are accepted within 4 days of delivery.
Refunds are issued as store credit only, which can be used on future purchases.
Yes, a clear unboxing video is mandatory for any return or damage claim.
Report within 24 hours with an unboxing video. We will assist with exchange or store credit.
Return shipping is handled by the customer unless the item is defective.
Yes, size exchange is allowed based on availability.
Please refer to the size chart available on each product page before ordering.
Address changes are only possible before dispatch.
No hidden charges. You only pay what is shown at checkout.
You can reach us via email or Instagram for any support or queries.
Yes, you can place an order as a guest. Creating an account is optional but helps you track orders easily.